Thanks Leo for the amazing work you pulled off for our college club jackets! Thanks to you my team and I got a new legacy garment for the rest of our lives. Not only did you take on the challenge with a time restriction, but were super helpful with design choices and thread color types while also finding a way to take an idea and make it a reality. The pricing for this commission was well below market and that is a bonus considering you even managed to complete the job in less than a week, which is really fast considering the commission was varsity jackets. You guys work diligently and its very clear that the staff has a clear passion for their craft. Thanks again for taking on the commission and I will definitely be going back for more jobs in the future.
Custom your Clothes Online
high-quality personalized clothing. From one piece to bulk orders, we make custom easy — no minimums, fast turnaround, premium results.
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Order today, receive tomorrow
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Customer satisfaction #1 priority
Custom T-Shirts, Hoodies, Hats & More
Easy Process in 3 Steps
Select clothes
Go into our shop and start customization.
Customise
Select one or several decoration location, printed or embroidery, import the attachment and add to cart.
Order / Click and Collect
You receive the order directly to your place or click and collect to our stores.
Click & Collect In-Store
Order online and pick up in person at your convenience. Visit one of our store locations for a fast and easy Click & Collect experience — no waiting, no hassle.
Frequently Asked Questions
Absolutely. You can upload your own artwork directly from the product page.
We accept most file formats (PNG, JPG, PDF, AI, SVG)
You can start with a single custom item — no minimum required!
Whether you need one personalized hoodie or 100 branded t-shirts, we adapt to your needs.
You have full control over your personalization:
Choose your decoration technique – Select between embroidery or direct-to-garment printing (DTG) depending on your desired finish and texture.
Select the placement – Decide where your logo or design will appear. You can even choose multiple print or embroidery areas for the same product.
Upload your file – Import your artwork directly from your device. We accept most file formats (PNG, JPG, PDF, AI, SVG).
Our design team will double-check your file before production to ensure the highest quality result.
Every product page includes a detailed size chart to help you find your perfect fit.
If you’re unsure, we recommend comparing our measurements with one of your favorite garments for accuracy.
Over 550+ reviews on Google from our clients
I had a great experience getting a custom shirt made at this store! The staff was super friendly and helped me bring my design idea to life. The quality of the shirt and the print came out even better than I expected, and the turnaround time was fast. I’ll definitely be coming back for more custom pieces. Highly recommend if you’re looking for something personalized and well made!
Exceptional Service, Quality Craftsmanship, and Genuine Kindness
I don’t usually write reviews—but Prime Custom at the Natick Mall absolutely deserves the spotlight. From the moment I walked in, I was met with top-tier professionalism, kindness, and real attention to my needs. The gentleman who helped me was incredibly patient, genuinely kind, and went above and beyond to work within my budget without making me feel rushed or pressured.
The results? Absolutely stellar. The work was done quickly, but with such care and precision it looked like it took days. I was honestly amazed at how good everything came out—flawless, sharp, and better than I imagined.
It’s not just the craftsmanship that impressed me, it was the whole experience: fast, fair, friendly, and flat-out fantastic. I
5 étoiles sur toute la ligne. L'équipe a été très professionnelle, patiente et serviable. Je devais faire broder 15 sacs à dos avant la fin de la semaine, ce qui ne leur a donné que 4 jours pour le faire. Ils ont réussi à le faire malgré la période des fêtes chargée et deux autres commandes à venir. Je les recommande vivement. Merci encore à Prime Custom !
Sometimes you find a Dimond in the rough, and Prime Custom is just that. I was in a jam getting ready for a race in Daytona FL, driving all over Massachusetts to find a embroidery shop to get the needed sponsorships listed on my sons suit. I found Prime in Natic Mall across from Kay Jewelers, and let me start by saying these guys went above and beyond the normal customer service by taking on such a large and challenging project with very little time to complete.
Prime makes you feels as if you're the only customer by listening and showing the utmost patience and understanding!
The Final print came out above my expectations and on time a day before our 21hr drive. H and L thank you gents, amazing and you two are stand up guys anyone would want to work with.
Merry Christmas